The process of withdrawing winnings from an online casino is a multi-step procedure that relies on the user's profile, the chosen payment method, and the specific policies of the casino itself.
Here is how it works in practice as of 2026:
KYC (Know Your Customer) Goldzino Italia
This is the main obstacle for new players. Not a single licensed casino will process a payout until it has confirmed that you are a real person 18+.
Required documents: A photo of your passport (sometimes a selfie holding the document), proof of address (such as a utility bill or bank statement), and a picture of your bank card. Purpose: This is a compliance rule (to combat money laundering) and a measure to stop fraud. If you hit a big win, the casino must make sure that the funds are being sent to the actual account holder, instead of a hacker. Timing: You are usually asked to complete verification either immediately after registration or during your first withdrawal request. Until this process is complete, the “Withdraw” button may stay disabled.
Withdrawal Request
Once your account has been verified, the process unfolds this way:
Accessing the “Cashier”: The player presses the “Withdrawal” button. Choosing a system: Casinos generally require that funds be withdrawn via the same channel that was used for the deposit. This is known as the “return-to-source” rule (part of AML protocols). For example, if you credited 1,000 rubles using a “Mir card”, the first 1,000 rubles of your winnings must be sent back to that same card. The remaining balance can then be paid out to a different payment account. Specifying the amount: The requested amount must fall within the casino's set limits (for example, from 500 to 500,000 rubles per transaction).
Finance Department Review
Once you click “Withdraw,” your request is sent to the financial unit.
Manual Review: High-value cashouts (typically 50,000–100,000 rubles or more) are checked by hand by a security officer. They examine your gaming history to ensure you haven't violated any rules (such as “bonus hunting” or utilizing prohibited software). Turnover check: If you deposited 100 rubles, rolled it just once, and scored 100,000, the casino may reject the withdrawal, referring to that the funds were not used for their intended purpose (e.g., “cleaning bonus”). Casinos generally require that you “turn over” (wager) your deposit amount no less than 1–3 times. Confirmation: If everything is in order, the request is labeled “Accepted.”
Conclusion: Casinos usually process payouts fast (within an hour) provided the player has passed KYC and met deposit wagering requirements. If your information is missing from the database, the process may take several days because of security checks.